Hosts may benefit from the AllotMe Garden Guarantee program (the “AllotMe Garden Guarantee”), which is subject to these terms and conditions (the “Garden Guarantee Terms”). The Garden Guarantee Terms apply in addition to the AllotMe Terms of Service (“Terms”) and the AllotMe Payments Terms of Service ("Payments Terms").
All terms shall have the meaning set forth in the Terms or Payments Terms, unless otherwise defined in these Garden Guarantee Terms. If you agree to these Garden Guarantee Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Garden Guarantee Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
Except as permitted by law, these Garden Guarantee Terms do not affect your statutory rights. If you would like a written copy of the Garden Guarantee Terms, please email us.
I. The AllotMe Garden Guarantee AllotMe agrees to pay you, as a Host, to repair or replace your Covered Property (as defined below) damaged or destroyed as a result of a Covered Loss (as defined below), subject to the limitations, exclusions and conditions in the Garden Guarantee Terms.
You must comply with all of the requirements and conditions in these Garden Guarantee Terms in order to be eligible to receive any payments for Covered Losses. Your failure to fully comply will prevent your recovery for any Covered Losses. Please carefully review the definitions of “Covered Plot,” “Covered Losses,” “Covered Property” and “Excluded Property” as well as the “Limitations and Exclusions” section below so that you may identify and protect property not covered by the AllotMe Garden Guarantee.
You acknowledge and agree to use your best efforts to communicate with the Responsible Greenfinger (as defined below) as soon as possible after you discover any physical loss or damage to your Covered Property. You must notify AllotMe as well as the Responsible Greenfinger about your complaint and attempt to resolve the loss or damage with the Responsible Greenfinger within the earlier of (i) fourteen (14) days of the rental end date, or (ii) before your next Greenfinger begins at your Plot. You may fulfil this obligation by submitting a claim via the AllotMe Resolution Team at disputes@allotme.co.uk.
You acknowledge and agree that any amount of Covered Losses payable to you under the AllotMe Garden Guarantee will be reduced by the amounts you have already collected for the same Covered Losses from a source other than the AllotMe Garden Guarantee, including without limitation: (i) amounts received under an insurance policy, guarantee or indemnity; (ii) a security deposit; or (iii) payment directly by the Responsible Greenfinger or an Invitee (defined below), or other party or an insurer or guarantor of such party.
II. Key Defined Terms The following terms shall have the following meanings:
“Actual Cash Value” means the amount it would cost to repair or replace damaged or destroyed Covered Property as a result of a Covered Loss, measured on the date of occurrence of such Covered Loss, with material of like kind and quality, with proper deduction for obsolescence and physical depreciation.
“AllotMe Garden Guarantee Payment Request Form” means AllotMe’s standard form as amended from time to time, accessible by contacting customer service directly, that a Host uses to request payment from AllotMe pursuant to these AllotMe Garden Guarantee Terms.
“Booking Income Loss” is the loss of booking income from the booked portion of a Covered Plot (according to bona fide AllotMe confirmed bookings, contracts or agreements in force prior to the established time of loss) by you, as a Host, resulting from a Covered Loss. Booking Income Loss does not include non-continuing charges and expenses or any loss of booking income during any period in which the Covered Plot would not have been rentable for any reason other than a Covered Loss. The Booking Income Loss will be measured starting from the time of occurrence of the Covered Loss and ending when the Covered Plot can be made ready for habitation under the same or equivalent physical and operating conditions that existed prior to the damage.
“Covered Plot” means a Plot located in the Territory that can be used as a Vegetable Garden and that is (i) owned or legally controlled by you as a Host during the period of the Responsible Greenfinger’s use of such Plot and (ii) listed by you on the AllotMe Platform and booked by such Responsible Greenfinger in compliance with the Terms. A vehicle (including, but not limited to, automobiles, scooters, vespas, and motorcycles) or a watercraft (including, but not limited to, boats, yachts, jet skis and similar craft) booked through the AllotMe Platform constitutes a “Covered Plot” only to the extent it is stationary and used solely for lodging purposes.
“Covered Losses” means and is limited to direct physical loss or physical damage to a Host’s Covered Property caused by the Responsible Greenfinger or an Invitee of the Responsible Greenfinger during an AllotMe rental. Covered Losses do not include any losses or damage described under Excluded Losses below.
“Covered Property” means and is limited to the following property located at a Covered Plot, to the extent of your interest in such property, unless such property constitutes Excluded Property (as defined below):
A. Real property, including new buildings and additions under construction located at the site of such Covered Plot, in which you have an insurable interest.
B. Personal property that is:
“Excluded Property” means any of the following:
“Invitee” means a person invited to be present at a Covered Plot by a Responsible Greenfinger.
“Limit” means five hundred GB pounds (£500), or its equivalent in the currency where the Covered Plot is located at the exchange rate applicable on the date of payment by AllotMe under these AllotMe Garden Guarantee Terms.
“Ordinary Wear and Tear” means the deterioration in condition of property that occurs under normal use and conditions.
“Responsible Greenfinger” means the Greenfinger who booked your Covered Plot for the period during which you incurred the Covered Losses.
“Territory” means the countries where the AllotMe Platform allows Plot Rental and the Garden Guarantee is available. Any Territory where the Garden Guarantee is not available will be disclosed on the Garden Guarantee home page.
III. Limitations and Exclusions The AllotMe Garden Guarantee pays Covered Losses only and does not pay for any of the following (“Excluded Losses”):
1. any losses caused by a Greenfinger or Invitee after the expiration of the booking period shown in the applicable Listing.
2. losses or damages for Covered Property, which arise out of any one booking of a Covered Plot by a Responsible Greenfinger, in excess of the Limit.
3. any losses, damages, cost or expense of whatsoever nature, directly or indirectly, caused by, relating to or resulting from any of the following:
7. any losses, damages, claims, costs, expenses or other sums directly or indirectly arising out of or relating to mold, mildew, fungus, spores, virus, bacterium, or other microorganism of any type, nature, or description, including but not limited to any substance whose presence poses an actual or potential threat to human health. This exclusion applies even if there is (i) any physical loss or damage to Covered Property; (ii) any peril or cause covered hereunder, whether or not contributing concurrently or in any sequence; (iii) any loss of use, occupancy, or functionality; or (iv) any action required, including but not limited to, repair, replacement, removal, cleanup, abatement, disposal, relocation, or steps taken to address medical or legal concerns.
8. any fees that may be charged to a Greenfinger by a Host for additional individuals invited to, or otherwise provided access to, the Covered Plot who are not included in the Greenfinger’s booking of such Covered Plot.
IV. Conditions to the AllotMe Garden Guarantee In order to be eligible to obtain payment under these Garden Guarantee Terms, you must fully comply with each of the following conditions. Your failure to fully comply will prevent your recovery of any Covered Losses. In all cases, the onus will be upon you to demonstrate that you have complied with the following conditions.
You must have incurred Covered Losses.
You must inspect the applicable Covered Plot to determine whether there are any physical losses or damages to any Covered Property and you must notify AllotMe as well as the Responsible Greenfinger about your complaint and attempt to resolve the loss or damage with the Responsible Greenfinger within fourteen (14) days of the incident of damage. You may fulfil this obligation by submitting a claim via the AllotMe Resolution Team via disputes@allotme.co.uk You must not have misrepresented any facts or committed fraud or any other dishonest or deceptive act in connection with the booking of the Covered Plot or the preparation or submission of any past or present payment request under the Garden Guarantee Terms. Any such misrepresentation, fraud, dishonest or deceptive act by you, at any time, will result in denial of all pending payment requests under the Garden Guarantee Terms and immediate termination of these Garden Guarantee Terms as they relate to you, notwithstanding Section VII below.
For all Covered Property which is damaged or destroyed due to a violation of law or criminal act or theft or misdemeanour and for which you are filing an AllotMe Garden Guarantee Payment Request Form, you must file a police report listing such Covered Property and provide AllotMe with a copy of such report, certified by you as true and correct.
You must provide AllotMe with proof of ownership of, or legal responsibility for, the Covered Property in the form of receipts, photographs, videos, documents or other customary forms of proof (including, but not limited to, appraisal or valuation forms or notices addressed to you) certified by you as true and correct and reasonably acceptable to AllotMe.
Within thirty (30) days after you have incurred a Covered Loss, you must (i) complete and file an AllotMe Garden Guarantee Payment Request Form and (ii) deliver a signed and sworn proof of loss to us, unless we provide a written extension of such deadline. The proof of loss must state your knowledge and belief as to the following:
You must (i) protect and preserve damaged Covered Property from further loss or damage and (ii) promptly separate the damaged and undamaged Covered Property, put it in the best possible order, and furnish a complete inventory of the lost, destroyed, damaged and undamaged property showing in detail the quantities, costs, Actual Cash Value, and amount of loss claimed.
You must, as often as may be reasonably requested by AllotMe or its designees (i) exhibit all that remains of any damaged Covered Property and sign the written records of examination; (ii) produce for examination all books of accounts, business records, bills, invoices, and vouchers (either originals or certified copies if originals are lost) and (iii) permit extracts and machine copies to be made of the above.
You must permit AllotMe or its designee(s) to make inspections of Covered Property at all reasonable times. However, the right to make inspections, the making of inspections, and any analysis, advice, or inspection report will not constitute an undertaking by AllotMe or AllotMe’s insurer to determine or warrant that damaged Covered Property is safe or healthful. We will have no liability to you or any other person because of any inspection or failure to inspect.
You must cooperate with AllotMe, including signing any documents, and timely responding to any reasonable requests for additional information or documentation that AllotMe or its designees may require or request to process the applicable AllotMe Garden Guarantee Payment Request Form.
You will have full rights to the possession and control of damaged Covered Property if proper testing is done to show which property is physically damaged. You, using reasonable judgment, will decide if the physically damaged Covered Property can be reprocessed or sold. If you determine that the Covered Property is unfit for reprocessing or sale, the property will not be sold or disposed of except by you or with your consent. Proceeds from the sale or other disposition of such Covered Property will go to (i) AllotMe’s insurer at the time of the Covered Loss settlement, or (ii) you if such sale or disposition proceeds are received prior to Covered Loss settlement and such proceeds will reduce the amount of the Covered Loss payable to you.
V. Disposition of Garden Payment Requests AllotMe Garden Guarantee Payment Request Form AllotMe will complete its processing of any AllotMe Garden Guarantee Payment Request Form that you file within a reasonable period following the date you have (a) completed and filed an AllotMe Garden Guarantee Payment Request Form, and (b) provided AllotMe with all information and materials that you are required to provide to comply with the conditions set forth in Section IV Conditions to the AllotMe Garden Guarantee above. In any event, we will use commercially reasonable efforts to complete processing of your AllotMe Garden Guarantee Payment Request Form within three (3) months after our receipt of such documents and information. If you receive an Approved Payment Request (as defined below), then as a condition to payment to you under the AllotMe Garden Guarantee, you will be required to execute and deliver to AllotMe the “AllotMe Garden Guarantee Approved Payment Request Agreement”, which includes your agreement:
Approved Payment Request If you have filed an AllotMe Garden Guarantee Payment Request Form and such a payment request is approved in whole or in part for a Covered Loss (any such approved payment request, an “Approved Payment Request”), you will be paid the amount of the Covered Loss as calculated by AllotMe or its designees. The process for such calculation of Covered Losses is described under “Determination of the Amount of the Covered Loss” below. You will be notified by AllotMe and, as a condition of payment hereunder, you will be required to deliver to AllotMe an executed Approved Payment Request Agreement. AllotMe may use third party service providers to assist in the processing of the AllotMe Garden Guarantee Payment Request Forms and AllotMe or its designees may use third party service providers to assist in the investigation and adjustment of payment requests relating thereto.
For an Approved Payment Request that involves Covered Losses for Covered Property that is owned by a party other than you, we reserve the right, in our sole discretion, to pay all or a portion of the amount covered in such Approved Payment Request either to you or directly to the owner of such Covered Property. If an AllotMe Garden Guarantee payment for all or a portion of such amount is made directly to the owner of such Covered Property, then you agree that such payment will be treated for purpose of the Approved Payment Request as being paid to you directly, and that you will be solely responsible for collecting from the owner of such Covered Property any portion of such payment to which you believe you are legally entitled. For clarity, your indemnification obligations set forth below under the paragraph entitled “Indemnification” will apply to claims arising from any payments made pursuant to the AllotMe Garden Guarantee, including without limitation any payments made directly to the owner of any Covered Property.
Determination of the Amount of the Covered Loss The amount of Covered Losses will be computed as of the date of loss, at the location of the loss, and for not more than your interest, subject to the following:
VI. Acknowledgments and Agreements by the Host You acknowledge and agree that:
AllotMe reserves the right, at any time, to offset or deduct from the amounts payable or paid by AllotMe to you under these Garden Guarantee Terms, any amounts that it may have in its possession, or to subsequently collect, from any other person or entity who is obligated to compensate you for losses or damages.
Because these Garden Guarantee Terms constitute a guarantee agreement, the theory of exoneration applies. Thus, if the Covered Property in question or the risk associated with that Covered Property changes materially, AllotMe will be entitled to exoneration with respect to any potential guaranty obligation under these Garden Guarantee Terms.
You acknowledge and agree that AllotMe has the right, at its sole discretion, to deny full or partial payment under these Garden Guarantee terms for your failure to comply, at all times, with your obligations under our Terms, Payments Terms, and Policies and Standards as described at https://www.allotme.co.uk/terms-of-service, which are incorporated herein.
VII. Modification or Termination of AllotMe Garden Guarantee Terms To the extent permissible by applicable law in your jurisdiction, AllotMe reserves the right to modify or terminate these Garden Guarantee Terms, at any time, in its sole discretion.
If AllotMe terminates these Garden Guarantee Terms, AllotMe will continue to process all AllotMe Garden Guarantee Payment Request Forms that you filed prior to the effective date of termination, but your right to file any new AllotMe Garden Guarantee Payment Request Forms will immediately terminate.
In addition to and without limiting AllotMe’s rights set forth above in the immediately preceding paragraph, AllotMe reserves the right to modify or terminate these Garden Guarantee Terms generally or in any jurisdiction, at any time, in its sole discretion, if: (i) these Garden Guarantee Terms are construed to be an offer to insure or constitute insurance or an insurance contract or insurance service agreement by any governmental or regulatory authority in any jurisdiction; (ii) AllotMe is required to obtain a license or permit of any kind to continue to provide these Garden Guarantee Terms in any jurisdiction; or (iii) AllotMe determines or a court or arbitrator holds that the provisions of these Garden Guarantee Terms violate applicable law. If AllotMe modifies or terminates these Garden Guarantee Terms in accordance with the foregoing, AllotMe will process all AllotMe Garden Guarantee Payment Request Forms that you file prior to or as of the effective date of such modification or termination unless such processing is prohibited by law, regulation, ordinance, order, or decree of any governmental or other authority.
VIII. Subrogation AllotMe and/or AllotMe’s insurer have the right to subrogate against any person or entity whatsoever who allegedly is responsible for causing the losses or damages in question, even if that person or entity is you. Further, you hereby agree that, with respect to any payments made under the AllotMe Garden Guarantee by, or on behalf of, AllotMe, you will assist in and cooperate fully with AllotMe regarding any and all efforts at subrogation.
IX. Disclaimers and Limitations of Liability If you choose to use the AllotMe Platform as a Host, you do so at your sole risk. The AllotMe Garden Guarantee is provided “as is”, without warranty of any kind, either express or implied.
You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the AllotMe Platform, and your listing of any Plots via the AllotMe Platform remains with you. Neither AllotMe nor any other party involved in creating, producing, or delivering the AllotMe Platform will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure, or for any damages for (1) personal or bodily injury or emotional distress arising out of or in connection with these Garden Guarantee Terms, (2) from the use of or inability to use the AllotMe Platform, (3) from any communications, interactions or meetings with other users of the AllotMe Platform or other persons with whom you communicate or interact as a result of your use of the AllotMe Platform, or (4) from your listing of any Plot via the AllotMe Platform. AllotMe will not be liable for any such damages described above, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not AllotMe has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.
VIIII. General Provisions Indemnification You agree to release, defend, indemnify, and hold AllotMe and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with the AllotMe Garden Guarantee and these Garden Guarantee Terms.
If you rent (rather than own) the Plot that you list as a Covered Plot, the immediately preceding paragraph applies specifically to any dispute between you and the owner of the Plot. You are fully responsible for securing the lessor’s permission to list the Plot with AllotMe and complying with the scope of any permission granted.
Entire Agreement These Garden Guarantee Terms constitute the entire and exclusive understanding and agreement between AllotMe and you regarding the AllotMe Garden Guarantee and these Garden Guarantee Terms, and supersede and replace any and all prior oral or written understandings or agreements between AllotMe and you regarding the AllotMe Garden Guarantee.
Assignment You may not assign or transfer these Garden Guarantee Terms, by operation of law or otherwise, without AllotMe’s prior written consent. Any attempt by you to assign or transfer these Garden Guarantee Terms, without such consent, will be null and of no effect. AllotMe may assign or transfer these Garden Guarantee Terms, at its sole discretion, without restriction. Your right to terminate the Agreement with AllotMe remains unaffected. Subject to the foregoing, these Garden Guarantee Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Notices Unless specified otherwise, any notices or other communications to Members permitted or required under this Agreement, will be in writing and given by AllotMe via email, AllotMe Platform notification, or messaging service (including SMS and WeChat). For notices made to Members residing outside of Germany, the date of receipt will be deemed the date on which AllotMe transmits the notice.
Controlling Law and Jurisdiction These Garden Guarantee Terms will be interpreted in accordance with Section 22 of the Terms.
Waiver and Sever-ability The failure of AllotMe to enforce any right or provision of these Garden Guarantee Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of AllotMe. Except as expressly set forth in these Garden Guarantee Terms, the exercise by either party of any of its remedies under these Garden Guarantee Terms will be without prejudice to its other remedies under these Garden Guarantee Terms or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Garden Guarantee Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Garden Guarantee Terms will remain in full force and effect.
X. Contacting AllotMe If you have any questions about these AllotMe Garden Guarantee Terms, please email us.
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